Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving high–quality support on–time is our high priority, so that we support each Linux shared packages plan with a 1–hour ticket response warranty. When you send a ticket or drop a message, our client help and support staff will do their best to provide the most appropriate answer to your case and to give you help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of specialists will be online for you 24x7x365 to respond to all of your requests and to solve any problem that you may have. You can easily submit a customer assistance ticket from your Control Panel or drop an email whenever. In addition, on working days, you can easily give us a call or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a comprehensive know–how base which is built–into all parts. In each area, you’ll find a Help press button that will load for you a selection of step–by–step courses on how to make use of a particular element or accomplish a selected action. In addition, we have prepared mini seminar clips for you to get a better idea of the Control Panel’s interface.