1 hour ticket response
Our team of tech support engineers is specialized in supplying fast answers to all your questions. We will examine your ticket the minute it has been submitted and will respond with a solution to your problem within maximum one hour after the tech support ticket submission. Actually, our average trouble ticket response time is 20 minutes.
An Exceptional Technical Support Service
Each member of our help desk staff has lots of years of experience in the Linux shared packages business and the majority of them have worked for us for at least five years. They all are ready to reply to all your requests in the most efficient way possible.
A User–Friendly Help Section
Included in the Control Panel is an easy–to–navigate Help section, which offers various information sources. You can search through a constantly updated knowledge base featuring web hosting account administration articles and web site management articles, watch the educational video tutorials or refer to the F.A.Q. repository.