If you have never opened a web hosting account or you are switching companies and the new one deploys a Control Panel that you have not seen so far, you may become perplexed about how to perform a particular task in your account or on your computer. That’s why, lots of web hosting companies have set up a knowledge base, which specifies the most frequent enquiries and challenges associated with their platform, instead of adding only some general info. This type of knowledge base will help you find the desired info swiftly and effortlessly, so you will not have to invest plenty of time and efforts on issues that may require something as elementary as pressing a button or checking off a tickbox. In this way, not only can you get stuff done, but you can also become aware of tons of new and important things, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you have purchased your first shared hosting plan from our company or have transferred your site over to us, you’ll get accustomed to our services and our custom Hepsia hosting Control Panel in no time thanks to the fact that we have prepared an elaborate online knowledge base where you can find all the info that you’ll ever need – both general info with regards to the web hosting service as a whole and more specific info about the different features that you can use and the issues that you may encounter. The articles are located in two places. The complete article list is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can learn how to accomplish more or less everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include step-by-step instructions, so you will never get puzzled on account of an unclear text. Surely, in case you confront a more specific problem and you do not find an adequate solution in our knowledge base, you can touch base with our help desk support team members 24/7.