Service Uptime Guarantee in Shared Hosting
If you obtain a shared hosting plan from us, we guarantee that your websites are going to be functioning no less than 99.9% of the time. We've practically got rid of the web server downtime by using a state-of-the-art cloud hosting platform in which individual groups of web servers handle each individual aspect of the overall service - files, databases, e-mail messages, and so forth. In this way, when there is an issue with a web server, the other servers in the cluster will simply take over and your internet sites won't be affected whatsoever. To prevent any infrastructure problems, we also have diesel-powered backup generators and a few independent Internet providers. Experienced administrators keep an eye on the web servers 24/7 to sort out any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Hosting
If you purchase a dedicated server plan from us, you will be able to take advantage of our service and network uptime guarantee. We'll make certain that your server is available no less than 99.9% of the time no matter what. We employ new, diligently tested hardware components to assemble each web server and we make sure that all the pre-installed software is functioning properly before the web hosting server is handed over to the customer. We've also taken measures to avoid any possible infrastructural problems - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is guaranteed by using numerous independent Internet service providers. Our professionals are available 24/7, including weekends & holidays, so even if any unpredicted difficulty comes up, they will resolve it quickly to prevent any downtime of your hosting server and the Internet sites or offline apps accommodated on it.